DISQUS

DISQUS Hello! LucaFiligheddu.com is using DISQUS, a powerful comment system, to manage its comments. Learn more.

Community Page

LucaFiligheddu.com

Social Media, VoIP, and a lot of Tech News
Jump to original thread »
Author

VoIP services compared: Jajah Direct, Mobivox, RebTel, Talkster, WifiMobile

Started by luca filigheddu · 8 months ago

When it comes to really use a VoIP service to save money, I pay more attention to the service and to the overall user experience, something that sometimes, while reviewing a service very quickly, you only look at it superficially.

Use Case
I briefly explained the use-case in this post ... Continue reading »

14 comments

  • wow great
    its kinda interesting
  • Great review! Thanks a lot. VoIP blogging is sometimes so fast that it just copies press releases and people forget to also check out if the services really work.
  • Thanks for a thorough analysis. There are way to few comparisons of these services. Maybe Skype and some cheap international calling cards could have been in the test also but otherwise from that I agree that Rebtel is the best right now.
  • thanks for this review - really glad you like the service.
  • Robert, this is not a general review of VoIP services, but a review of services that could solve the use-case problem I mentioned at the beginning of the post. So I'm not stating here, let's say, that Rebtel is better than Jajah or that Mobivox is worse than Talkster etc., but I just compared those services in terms of what I needed. Jajah has many features that were not considered and I didn't consider services like Skype that couldn't solve my problem.
  • mmmmm....have you tried Raketu?? you should also include them in your comparison.. they're also big competitor of these companies.
  • Bob, Raketu is surely a competitor but in the use case mentioned above is not relevant since it doesn't offer similar solutions.
  • Hack again?!
  • I was a huge rebtel fan, operative word being WAS there. Here is my story, I will try to be factual and leave the emotion out as hard as that may be.

    My in laws are from Russia, my wife like talking to her family. It is very important to me that she be able to communicate with them on a regular basis since it helps with her overall sence of well being.

    Many months ago I saw CNN do a story on the top 10 next big companies and one was rebtel, they even show you how to make free international calls. So I looked into. I went to their website and looked at the posted rates, which were 1.9 for Russia. I thought wow this is great. So I signed up and told my wife the great news, she could call even more often now because these rates are awesome. Fast forward approximately 4 months. First thing I notice is that all my contacts went from being labled Russia to Kazahkstan, now my inlaws do not live in Kazahkstan they live in Russia, on of the older cities in Russia. At first I thought well computers are not perfect so maybe it was just a glitch, until my wife made a call and we were charged quadruple (a new rate of 7.9 cents a minute) what we had been on previous calls. Apparently Rebtel now designated my Russian inlaws as living in Kazahkstan even though they live in Russia, neat trick. So I did what any one would do I contacted them and asked what happen and why were my in laws being listed as Kazahkstan when they live in Russia. I didn't get an answer to my Kazahkstan question but the politely told me that they are constantly buying time from different vendors and sometimes the rates change, when this happens it is just too monumental to try and notify every user. The customer service rep also pointed out that the TOS state that rates can change with no advanced warning.

    Now I thought ok I dont like it but yes they can change any time without advance notice and their TOS state this. So I look into this a bit further and find that the advertised rate for Kazahkstan is 4.8 cents a minute and Russia is still listed as 1.9 cents a minute yet my inlaws who are listed as kazahkstan have a rate of 7.8 cents a minute. WOW is this what you call a bait and switch, where I come from this gets your business license pulled and everyone filiing law suits.
  • RebYell, Rebtel's VP marketing Greg Spector is available to fix this problem asap. Please contact me in order to get in touch with Greg. Thanks
  • Have you tried EQO (www.eqo.com) yet? They also provide low cost international calls on mobile. I'm curious where you'd rank them compared to these other services you tried.
  • If i may ask, what blog software are you running? how much does it cost? and where can i get a copy? if you dont mind me asking.
  • Hi Luca,

    Nice comparison. I think you should have a look into our solution: www.manifone.com. In a few words, it compares to Jajah Direct or Rebtel but solves one of the major issues both companies have and that you haven't mentioned: calls that don't get connected to the foreign party will still get charged on the Pay-as-you-go SIM card you have purchased. T-Mobile will consider your call as started as soon as you're connected to Jajah's or Rebtel's servers and you hear the destination phone ring, and therefore start debiting your prepaid account. Silly, right?
    Our solution is 100% transparent to our clients and they don't get charged during ringing time or if the remote phone rings busy. Which seems quite normal behaviour to me at least.
    I hope you will post on this important point and therefore show that there are solutions out there that are technically more advanced than the stars JAJAH or REBTEL.
    Sincerely,


    Lounis
  • Nice comparison... I got clear idea from your post... thanks for saving my time...

Add New Comment

Returning? Login