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I had the same problem.
I've send then an email in mid august without any lock!!! Then i send another an email last week with the icket number the give me. And i also call them and left a voice message. 3 hours later everything was fix.
The told me this:
"Hello Benoit,
Please accept my sincerest apologies for the delay in getting back to you. We've been experiencing a backlog in support and
are working hard to address everyone. I've taken a look at the issue regarding picking up your pings for "www.descary.com".
After making a small adjustment, I've sent our spiders to revisit your page and your blog has been indexed with your most
recent posts."
Hope this will help You
Benoit
By the way, your blog is excellent!
I'm happy you appreciate my blog, thank you!
I had the exact same problem with Technorati twice.
They responded both times and fixed but it took around 72hrs.
regards