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Do consumers want free calls?

Started by luca filigheddu · 8 months ago

The answer is definitely YES, consumers do love free calls. As soon as someone launches a new free-calls offering, people take maximum advantage from it, squeezing that offering until the last free minute available.
In general, anyone loves the word FREE. It’s something I have ... Continue reading »

3 comments

  • Hello Luca,


    thank you for this debate.



    I must admit that you have strong arguments which make me think. But still it seems suspicious that most VoIP news sources are company driven and opt for higher prices.



    They tend to just tell what's good for their companies and not what's good for the costumer. At least I would like to see a disclosure under such articles (as we see it often at GigaOM) which explains your company's interests.



    People arrive on those websites via search engines and think it's an indepentend news source. But it's a marketing tool. That's why you see there news like "higher prices are good for you" while in user forums you find much more appealing messages like "how to make free phone calls from Pakistan to the UK".



    That's the kind of information I like. :)



    I dream about a worldwide SIP peering where everyone can call everyone for free. People would just have to pay their broadband connection and nothing for the calls, like they pay nothing for their emails.



    That's technically possible and it basically was like this when the SIP movement started. But now I see every time more SIP blocking. Calls, which where free before, have to take paid routes. That annoys me.



    Somebody has to say that too. There is a natural antagonism between companies and costumers. Obviously the companies want the highest possible prices and the costumers would love to get everything for free.



    Every side has to make their points. Also the end users. That's why I responded like I did.



    Cheers,

    Markus





    P. S.: The mentioned VoIP flatrates aren't always the best solutions. E. g. in Germany they normally cost 10 Euros a month for national calls. When I pay 1 Cent per minute, which is a standard price of many providers, I normally spend 4 Euros monthly for my phone calls. So I would have overpaid using a flatrate.



    Another example of the difficult relationships between users and providing companies.
  • Markus,
    in my previous article I've disclosed that Sitofono is from my company, so I haven't expressed any comment on it. Moreover, Sitofono is for business, it's not a product for consumers. It was just an example of "value added service" that is provided through VoIP.



    You can easily take a look at any of my posts. When I mention one of the products from my companies, I always disclose it. In addition, I can confirm that my post about free calls was in the feet of a particular user, belonging to a particular category of users, not those who want to call to pakistan for free, but a different one.



    I just expressed my humble opinion AS A USER, not as a professional. With the hat of a VoIP professional, I can say that free calls are not the solution for ISPs, it's not a long-term strategy.



    Thanks for your comments and for reading my blog :-)



    Luca
  • Hey guys...if u wanna make totally FREE phone calls worldwide including INDIA then visit this site http://callsforfree.blogspot.com/

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